Top Rated, Fine Wine from Around
the World Since 2009    


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Conditions of Use

Terms and Conditions of Sales

By purchasing any wine from Wine Merchants West, you agree that you are bound by the following Terms and Conditions:

All wine is sold “AS-IS,” without any representations or warranties, express or implied, including, but not limited to, as to merchantability, fitness for a particular purpose or the correctness of the catalog or other description of physical condition. Any "Old" or "vintage wines are NOT guaranteed for drinkability

All risks of loss and damage to wine passes to you upon shipment of the wine purchased and we are not responsible for any acts or omissions in connection with the packing or shipping of the wines or of carriers, whether or not recommended or selected by us. All wines purchased can  be insured for shipping purposes, additional costs may apply.

You shall pay any applicable state and local taxes, and any applicable compensating use tax of another state which we may be required by law to collect at the time of the payment of the purchase price.

These Terms and Conditions of Sale, as well as your and our respective rights and obligations hereunder, shall be governed by and construed and enforced in accordance with the laws of the State of Oregon. You consent to the exclusive jurisdiction with any wine purchased from us. In no event shall our liability ever exceed the purchase price actually paid by you for such wine.

Purchasing and Shipping Wine Legally: You must be 21 years of age to purchase and/or receive wine from us. All wine orders will require an adult signature upon delivery.

Returns and Cancellations: There will be a 10% restocking/cancellation fee enforced for any order that is cancelled by the customer, including pre-arrival and Future orders.

Refunds: will be at our discretion only and on a case by case basis. NO Refunds on Special Orders. (Phone Orders and orders not placed via website considered 'Special Orders')

Shorted, Incorrect or Damaged Products - All claims for shorted, incorrect or damaged product must be made within 30 days of receipt of delivery. Returns due to any other reason will be at the purchaser's expense and are subject to a 25% restocking fee.

Storage – When forecasters predict extreme changes in weather (too hot or too cold), let us know if you would like to delay shipment until the weather is more favorable. Wine Merchants West can hold your purchase for a short time, but please be advised that we are not a storage facility and space is very limited. We can offer storage for a maximum of 90 days. Beyond the 90 days, we may assess a storage fee (set at our discretion), and liability will be limited to the price of the original purchase. We will do our best to store your wine at no cost.

General - This Agreement shall be governed in all respects by the laws of the State of Oregon, County of Multnomah. We do not guarantee continuous, uninterrupted or secure access to our services, and operation of our site may be interfered with by numerous factors outside of our control. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. You agree that this Agreement and all incorporated agreements may be automatically assigned by Wine merchants West, at our sole discretion, to a third party in the event of a merger or acquisition. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

Prohibited Shipping States: Tennessee, Utah, Montana, South Dakota, Oklahoma, Arkansas, Mississippi, Kentucky, Pennsylvania, Deleware, Massachusetts, New Jersey.





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